Refund Policy
7-Day No Questions Asked Refund
We offer a full refund with no questions asked if requested within 7 days of your subscription start date. This window allows you time to evaluate whether the service suits your requirements.
How to Request a Refund
To initiate a refund within the designated timeframe, reach out to product@neuraltree.co with your account email and subscription start date.
Refund Processing
After verification of your request, refunds are processed within 5-10 business days to the original payment method used for the purchase.
Limitations
Refund requests submitted beyond the seven-day window receive individual consideration and carry no guarantee of approval. We reserve discretion to reject requests deemed abusive of this policy.
Changes to The Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
For policy-related questions, contact product@neuraltree.co.